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Frequently asked questions about Energy Go
What is the VEU rebate?
The Victorian Energy Upgrades (VEU) program helps eligible households and businesses save money by offering rebates on energy-efficient products.
Who is eligible for a VEU rebate?
Most Victorian homes and businesses are eligible. Eligibility depends on your property type, existing system, and the product being installed.
Which products does Energy Go offer rebates on?
We provide VEU rebates on air conditioners and weather sealing upgrades.
Do I need to apply for the rebate myself?
No. Energy Go handles the entire rebate process, including paperwork and approvals, on your behalf.
How long does the installation process take?
Installation time varies by product, but most air conditioner and hot water system installations are completed within one day.
Will the rebate be applied upfront?
Yes, in most cases the rebate is applied as an upfront discount, reducing the amount you pay.
